近(jin)日池(chi)(chi)州學(xue)院(yuan)新公(gong)(gong)布了2023年(nian)普通專(zhuan)升本擬招生(sheng)方(fang)案，公(gong)(gong)布院(yuan)校的招生(sheng)專(zhuan)業(ye)及(ji)專(zhuan)業(ye)范(fan)圍和考(kao)試(shi)科目(mu)，很多細心的同(tong)學(xue)想知(zhi)道旅(lv)游管理專(zhuan)業(ye)的考(kao)試(shi)大(da)綱是什么，本站專(zhuan)升本欄目(mu)小(xiao)編整理了旅(lv)游管理專(zhuan)業(ye)的考(kao)試(shi)說明文檔(dang)，并以此了解2023年(nian)旅(lv)游管理考(kao)試(shi)大(da)綱，備考(kao)池(chi)(chi)州學(xue)院(yuan)專(zhuan)升本的同(tong)學(xue)快(kuai)來(lai)查(cha)看(kan)吧。

【考試科目】

旅游學概論、導游業務

【考試范圍】

旅游學概論：

古(gu)代(dai)旅(lv)(lv)(lv)(lv)(lv)(lv)(lv)(lv)(lv)(lv)(lv)(lv)(lv)(lv)(lv)(lv)(lv)行(xing)(xing)時期 ；近代(dai)旅(lv)(lv)(lv)(lv)(lv)(lv)(lv)(lv)(lv)(lv)(lv)(lv)(lv)(lv)(lv)(lv)(lv)游(you)(you)(you)(you)(you)(you)(you)(you)(you)業(ye)(ye)的(de)(de)(de)(de)(de)誕生 ；現(xian)代(dai)旅(lv)(lv)(lv)(lv)(lv)(lv)(lv)(lv)(lv)(lv)(lv)(lv)(lv)(lv)(lv)(lv)(lv)游(you)(you)(you)(you)(you)(you)(you)(you)(you)業(ye)(ye) ；旅(lv)(lv)(lv)(lv)(lv)(lv)(lv)(lv)(lv)(lv)(lv)(lv)(lv)(lv)(lv)(lv)(lv)游(you)(you)(you)(you)(you)(you)(you)(you)(you)活(huo)(huo)動(dong)(dong)的(de)(de)(de)(de)(de)概(gai)(gai)(gai)念(nian) ；旅(lv)(lv)(lv)(lv)(lv)(lv)(lv)(lv)(lv)(lv)(lv)(lv)(lv)(lv)(lv)(lv)(lv)游(you)(you)(you)(you)(you)(you)(you)(you)(you)活(huo)(huo)動(dong)(dong)的(de)(de)(de)(de)(de)要(yao)素與特(te)征 ；旅(lv)(lv)(lv)(lv)(lv)(lv)(lv)(lv)(lv)(lv)(lv)(lv)(lv)(lv)(lv)(lv)(lv)游(you)(you)(you)(you)(you)(you)(you)(you)(you)活(huo)(huo)動(dong)(dong)的(de)(de)(de)(de)(de)類(lei)型 ；旅(lv)(lv)(lv)(lv)(lv)(lv)(lv)(lv)(lv)(lv)(lv)(lv)(lv)(lv)(lv)(lv)(lv)游(you)(you)(you)(you)(you)(you)(you)(you)(you)活(huo)(huo)動(dong)(dong)的(de)(de)(de)(de)(de)性(xing)質 ；現(xian)代(dai)旅(lv)(lv)(lv)(lv)(lv)(lv)(lv)(lv)(lv)(lv)(lv)(lv)(lv)(lv)(lv)(lv)(lv)游(you)(you)(you)(you)(you)(you)(you)(you)(you)活(huo)(huo)動(dong)(dong)的(de)(de)(de)(de)(de)特(te)點(dian)(dian)；旅(lv)(lv)(lv)(lv)(lv)(lv)(lv)(lv)(lv)(lv)(lv)(lv)(lv)(lv)(lv)(lv)(lv)游(you)(you)(you)(you)(you)(you)(you)(you)(you)者(zhe)的(de)(de)(de)(de)(de)概(gai)(gai)(gai)念(nian)；旅(lv)(lv)(lv)(lv)(lv)(lv)(lv)(lv)(lv)(lv)(lv)(lv)(lv)(lv)(lv)(lv)(lv)游(you)(you)(you)(you)(you)(you)(you)(you)(you)者(zhe)產(chan)(chan)生條件(jian) ；旅(lv)(lv)(lv)(lv)(lv)(lv)(lv)(lv)(lv)(lv)(lv)(lv)(lv)(lv)(lv)(lv)(lv)游(you)(you)(you)(you)(you)(you)(you)(you)(you)者(zhe)主要(yao)類(lei)型及特(te)點(dian)(dian)；影(ying)響(xiang)(xiang)旅(lv)(lv)(lv)(lv)(lv)(lv)(lv)(lv)(lv)(lv)(lv)(lv)(lv)(lv)(lv)(lv)(lv)游(you)(you)(you)(you)(you)(you)(you)(you)(you)動(dong)(dong)機的(de)(de)(de)(de)(de)因(yin)素及認識(shi)意義；決定個(ge)人(ren)旅(lv)(lv)(lv)(lv)(lv)(lv)(lv)(lv)(lv)(lv)(lv)(lv)(lv)(lv)(lv)(lv)(lv)游(you)(you)(you)(you)(you)(you)(you)(you)(you)需(xu)求的(de)(de)(de)(de)(de)因(yin)素 ；旅(lv)(lv)(lv)(lv)(lv)(lv)(lv)(lv)(lv)(lv)(lv)(lv)(lv)(lv)(lv)(lv)(lv)游(you)(you)(you)(you)(you)(you)(you)(you)(you)者(zhe)的(de)(de)(de)(de)(de)界(jie)定以及不同類(lei)型旅(lv)(lv)(lv)(lv)(lv)(lv)(lv)(lv)(lv)(lv)(lv)(lv)(lv)(lv)(lv)(lv)(lv)游(you)(you)(you)(you)(you)(you)(you)(you)(you)者(zhe)群(qun)體的(de)(de)(de)(de)(de)需(xu)求特(te)點(dian)(dian)；旅(lv)(lv)(lv)(lv)(lv)(lv)(lv)(lv)(lv)(lv)(lv)(lv)(lv)(lv)(lv)(lv)(lv)游(you)(you)(you)(you)(you)(you)(you)(you)(you)者(zhe)的(de)(de)(de)(de)(de)界(jie)定 ；實(shi)現(xian)個(ge)人(ren)旅(lv)(lv)(lv)(lv)(lv)(lv)(lv)(lv)(lv)(lv)(lv)(lv)(lv)(lv)(lv)(lv)(lv)游(you)(you)(you)(you)(you)(you)(you)(you)(you)需(xu)求的(de)(de)(de)(de)(de)客觀條件(jian)；實(shi)現(xian)個(ge)人(ren)旅(lv)(lv)(lv)(lv)(lv)(lv)(lv)(lv)(lv)(lv)(lv)(lv)(lv)(lv)(lv)(lv)(lv)游(you)(you)(you)(you)(you)(you)(you)(you)(you)需(xu)求的(de)(de)(de)(de)(de)主觀條件(jian)；旅(lv)(lv)(lv)(lv)(lv)(lv)(lv)(lv)(lv)(lv)(lv)(lv)(lv)(lv)(lv)(lv)(lv)游(you)(you)(you)(you)(you)(you)(you)(you)(you)者(zhe)的(de)(de)(de)(de)(de)分類(lei)；旅(lv)(lv)(lv)(lv)(lv)(lv)(lv)(lv)(lv)(lv)(lv)(lv)(lv)(lv)(lv)(lv)(lv)游(you)(you)(you)(you)(you)(you)(you)(you)(you)資(zi)源的(de)(de)(de)(de)(de)定義；旅(lv)(lv)(lv)(lv)(lv)(lv)(lv)(lv)(lv)(lv)(lv)(lv)(lv)(lv)(lv)(lv)(lv)游(you)(you)(you)(you)(you)(you)(you)(you)(you)資(zi)源的(de)(de)(de)(de)(de)特(te)點(dian)(dian)； 旅(lv)(lv)(lv)(lv)(lv)(lv)(lv)(lv)(lv)(lv)(lv)(lv)(lv)(lv)(lv)(lv)(lv)游(you)(you)(you)(you)(you)(you)(you)(you)(you)資(zi)源的(de)(de)(de)(de)(de)重要(yao)性(xing)；旅(lv)(lv)(lv)(lv)(lv)(lv)(lv)(lv)(lv)(lv)(lv)(lv)(lv)(lv)(lv)(lv)(lv)游(you)(you)(you)(you)(you)(you)(you)(you)(you)業(ye)(ye)的(de)(de)(de)(de)(de)定義；旅(lv)(lv)(lv)(lv)(lv)(lv)(lv)(lv)(lv)(lv)(lv)(lv)(lv)(lv)(lv)(lv)(lv)游(you)(you)(you)(you)(you)(you)(you)(you)(you)業(ye)(ye)的(de)(de)(de)(de)(de)構(gou)成；直接旅(lv)(lv)(lv)(lv)(lv)(lv)(lv)(lv)(lv)(lv)(lv)(lv)(lv)(lv)(lv)(lv)(lv)游(you)(you)(you)(you)(you)(you)(you)(you)(you)企業(ye)(ye)、間接旅(lv)(lv)(lv)(lv)(lv)(lv)(lv)(lv)(lv)(lv)(lv)(lv)(lv)(lv)(lv)(lv)(lv)游(you)(you)(you)(you)(you)(you)(you)(you)(you)企業(ye)(ye)的(de)(de)(de)(de)(de)概(gai)(gai)(gai)念(nian)；旅(lv)(lv)(lv)(lv)(lv)(lv)(lv)(lv)(lv)(lv)(lv)(lv)(lv)(lv)(lv)(lv)(lv)游(you)(you)(you)(you)(you)(you)(you)(you)(you)業(ye)(ye)的(de)(de)(de)(de)(de)性(xing)質；旅(lv)(lv)(lv)(lv)(lv)(lv)(lv)(lv)(lv)(lv)(lv)(lv)(lv)(lv)(lv)(lv)(lv)游(you)(you)(you)(you)(you)(you)(you)(you)(you)業(ye)(ye)的(de)(de)(de)(de)(de)基本(ben)特(te)點(dian)(dian)；旅(lv)(lv)(lv)(lv)(lv)(lv)(lv)(lv)(lv)(lv)(lv)(lv)(lv)(lv)(lv)(lv)(lv)行(xing)(xing)社(she)(she)(she)的(de)(de)(de)(de)(de)定義；外國(guo)(guo)旅(lv)(lv)(lv)(lv)(lv)(lv)(lv)(lv)(lv)(lv)(lv)(lv)(lv)(lv)(lv)(lv)(lv)行(xing)(xing)社(she)(she)(she)的(de)(de)(de)(de)(de)分類(lei)；我國(guo)(guo)旅(lv)(lv)(lv)(lv)(lv)(lv)(lv)(lv)(lv)(lv)(lv)(lv)(lv)(lv)(lv)(lv)(lv)行(xing)(xing)社(she)(she)(she)的(de)(de)(de)(de)(de)分類(lei)；旅(lv)(lv)(lv)(lv)(lv)(lv)(lv)(lv)(lv)(lv)(lv)(lv)(lv)(lv)(lv)(lv)(lv)游(you)(you)(you)(you)(you)(you)(you)(you)(you)批發(fa)(fa)經(jing)營商、旅(lv)(lv)(lv)(lv)(lv)(lv)(lv)(lv)(lv)(lv)(lv)(lv)(lv)(lv)(lv)(lv)(lv)游(you)(you)(you)(you)(you)(you)(you)(you)(you)零售商的(de)(de)(de)(de)(de)概(gai)(gai)(gai)念(nian)；旅(lv)(lv)(lv)(lv)(lv)(lv)(lv)(lv)(lv)(lv)(lv)(lv)(lv)(lv)(lv)(lv)(lv)行(xing)(xing)社(she)(she)(she)開展(zhan)業(ye)(ye)務(wu)的(de)(de)(de)(de)(de)主要(yao)方式；包(bao)價(jia)旅(lv)(lv)(lv)(lv)(lv)(lv)(lv)(lv)(lv)(lv)(lv)(lv)(lv)(lv)(lv)(lv)(lv)游(you)(you)(you)(you)(you)(you)(you)(you)(you)、散客旅(lv)(lv)(lv)(lv)(lv)(lv)(lv)(lv)(lv)(lv)(lv)(lv)(lv)(lv)(lv)(lv)(lv)游(you)(you)(you)(you)(you)(you)(you)(you)(you)的(de)(de)(de)(de)(de)概(gai)(gai)(gai)念(nian)；旅(lv)(lv)(lv)(lv)(lv)(lv)(lv)(lv)(lv)(lv)(lv)(lv)(lv)(lv)(lv)(lv)(lv)游(you)(you)(you)(you)(you)(you)(you)(you)(you)交通(tong)(tong)的(de)(de)(de)(de)(de)任務(wu)和作用；我國(guo)(guo)旅(lv)(lv)(lv)(lv)(lv)(lv)(lv)(lv)(lv)(lv)(lv)(lv)(lv)(lv)(lv)(lv)(lv)游(you)(you)(you)(you)(you)(you)(you)(you)(you)交通(tong)(tong)發(fa)(fa)展(zhan)中的(de)(de)(de)(de)(de)問(wen)題；影(ying)響(xiang)(xiang)旅(lv)(lv)(lv)(lv)(lv)(lv)(lv)(lv)(lv)(lv)(lv)(lv)(lv)(lv)(lv)(lv)(lv)游(you)(you)(you)(you)(you)(you)(you)(you)(you)者(zhe)選擇(ze)旅(lv)(lv)(lv)(lv)(lv)(lv)(lv)(lv)(lv)(lv)(lv)(lv)(lv)(lv)(lv)(lv)(lv)行(xing)(xing)方式的(de)(de)(de)(de)(de)因(yin)素；旅(lv)(lv)(lv)(lv)(lv)(lv)(lv)(lv)(lv)(lv)(lv)(lv)(lv)(lv)(lv)(lv)(lv)游(you)(you)(you)(you)(you)(you)(you)(you)(you)業(ye)(ye)的(de)(de)(de)(de)(de)概(gai)(gai)(gai)念(nian)和特(te)點(dian)(dian)；旅(lv)(lv)(lv)(lv)(lv)(lv)(lv)(lv)(lv)(lv)(lv)(lv)(lv)(lv)(lv)(lv)(lv)行(xing)(xing)社(she)(she)(she)；住(zhu)宿業(ye)(ye)與飯店(dian)；旅(lv)(lv)(lv)(lv)(lv)(lv)(lv)(lv)(lv)(lv)(lv)(lv)(lv)(lv)(lv)(lv)(lv)游(you)(you)(you)(you)(you)(you)(you)(you)(you)交通(tong)(tong)；旅(lv)(lv)(lv)(lv)(lv)(lv)(lv)(lv)(lv)(lv)(lv)(lv)(lv)(lv)(lv)(lv)(lv)游(you)(you)(you)(you)(you)(you)(you)(you)(you)景點(dian)(dian)；旅(lv)(lv)(lv)(lv)(lv)(lv)(lv)(lv)(lv)(lv)(lv)(lv)(lv)(lv)(lv)(lv)(lv)游(you)(you)(you)(you)(you)(you)(you)(you)(you)產(chan)(chan)品(pin)；國(guo)(guo)家(jia)旅(lv)(lv)(lv)(lv)(lv)(lv)(lv)(lv)(lv)(lv)(lv)(lv)(lv)(lv)(lv)(lv)(lv)游(you)(you)(you)(you)(you)(you)(you)(you)(you)組織(zhi)；我國(guo)(guo)的(de)(de)(de)(de)(de)旅(lv)(lv)(lv)(lv)(lv)(lv)(lv)(lv)(lv)(lv)(lv)(lv)(lv)(lv)(lv)(lv)(lv)游(you)(you)(you)(you)(you)(you)(you)(you)(you)組織(zhi)；國(guo)(guo)際(ji)旅(lv)(lv)(lv)(lv)(lv)(lv)(lv)(lv)(lv)(lv)(lv)(lv)(lv)(lv)(lv)(lv)(lv)游(you)(you)(you)(you)(you)(you)(you)(you)(you)組織(zhi)；全球國(guo)(guo)際(ji)旅(lv)(lv)(lv)(lv)(lv)(lv)(lv)(lv)(lv)(lv)(lv)(lv)(lv)(lv)(lv)(lv)(lv)游(you)(you)(you)(you)(you)(you)(you)(you)(you)市場概(gai)(gai)(gai)況；我國(guo)(guo)旅(lv)(lv)(lv)(lv)(lv)(lv)(lv)(lv)(lv)(lv)(lv)(lv)(lv)(lv)(lv)(lv)(lv)游(you)(you)(you)(you)(you)(you)(you)(you)(you)業(ye)(ye)入境(jing)旅(lv)(lv)(lv)(lv)(lv)(lv)(lv)(lv)(lv)(lv)(lv)(lv)(lv)(lv)(lv)(lv)(lv)游(you)(you)(you)(you)(you)(you)(you)(you)(you)市場； 我國(guo)(guo)旅(lv)(lv)(lv)(lv)(lv)(lv)(lv)(lv)(lv)(lv)(lv)(lv)(lv)(lv)(lv)(lv)(lv)游(you)(you)(you)(you)(you)(you)(you)(you)(you)業(ye)(ye)國(guo)(guo)內旅(lv)(lv)(lv)(lv)(lv)(lv)(lv)(lv)(lv)(lv)(lv)(lv)(lv)(lv)(lv)(lv)(lv)游(you)(you)(you)(you)(you)(you)(you)(you)(you)市場 ；我國(guo)(guo)旅(lv)(lv)(lv)(lv)(lv)(lv)(lv)(lv)(lv)(lv)(lv)(lv)(lv)(lv)(lv)(lv)(lv)游(you)(you)(you)(you)(you)(you)(you)(you)(you)業(ye)(ye)出境(jing)旅(lv)(lv)(lv)(lv)(lv)(lv)(lv)(lv)(lv)(lv)(lv)(lv)(lv)(lv)(lv)(lv)(lv)游(you)(you)(you)(you)(you)(you)(you)(you)(you)市場；旅(lv)(lv)(lv)(lv)(lv)(lv)(lv)(lv)(lv)(lv)(lv)(lv)(lv)(lv)(lv)(lv)(lv)游(you)(you)(you)(you)(you)(you)(you)(you)(you)對(dui)經(jing)濟的(de)(de)(de)(de)(de)影(ying)響(xiang)(xiang)；旅(lv)(lv)(lv)(lv)(lv)(lv)(lv)(lv)(lv)(lv)(lv)(lv)(lv)(lv)(lv)(lv)(lv)游(you)(you)(you)(you)(you)(you)(you)(you)(you)促進經(jing)濟發(fa)(fa)展(zhan)的(de)(de)(de)(de)(de)理論依據；旅(lv)(lv)(lv)(lv)(lv)(lv)(lv)(lv)(lv)(lv)(lv)(lv)(lv)(lv)(lv)(lv)(lv)游(you)(you)(you)(you)(you)(you)(you)(you)(you)的(de)(de)(de)(de)(de)社(she)(she)(she)會(hui)文化影(ying)響(xiang)(xiang)；旅(lv)(lv)(lv)(lv)(lv)(lv)(lv)(lv)(lv)(lv)(lv)(lv)(lv)(lv)(lv)(lv)(lv)游(you)(you)(you)(you)(you)(you)(you)(you)(you)的(de)(de)(de)(de)(de)環境(jing)的(de)(de)(de)(de)(de)影(ying)響(xiang)(xiang) ；可持續(xu)旅(lv)(lv)(lv)(lv)(lv)(lv)(lv)(lv)(lv)(lv)(lv)(lv)(lv)(lv)(lv)(lv)(lv)游(you)(you)(you)(you)(you)(you)(you)(you)(you)發(fa)(fa)展(zhan)。

導游業務：

導(dao)游服務的(de)(de)(de)概(gai)念(nian)、內容(rong)、特(te)點、原則和(he)(he)(he)作(zuo)(zuo)(zuo)用(yong)；導(dao)游人(ren)員(yuan)的(de)(de)(de)概(gai)念(nian)、分類、職(zhi)責和(he)(he)(he)素質；導(dao)游人(ren)員(yuan)的(de)(de)(de)情操修養(yang)、道(dao)德修養(yang)、學風(feng)修養(yang)和(he)(he)(he)文化修養(yang)；領(ling)隊工(gong)作(zuo)(zuo)(zuo)程(cheng)序與(yu)規范；全(quan)程(cheng)陪(pei)同(tong)導(dao)游人(ren)員(yuan)工(gong)作(zuo)(zuo)(zuo)程(cheng)序與(yu)規范；地(di)方陪(pei)同(tong)導(dao)游人(ren)員(yuan)工(gong)作(zuo)(zuo)(zuo)程(cheng)序；景(jing)點景(jing)區導(dao)游人(ren)員(yuan)服務程(cheng)序與(yu)規范；導(dao)游服務集體(ti)分工(gong)協作(zuo)(zuo)(zuo)；導(dao)游人(ren)員(yuan)的(de)(de)(de)帶團技能(neng)； 導(dao)游人(ren)員(yuan)的(de)(de)(de)語言技能(neng)；導(dao)游人(ren)員(yuan)的(de)(de)(de)講解技能(neng)；旅(lv)(lv)(lv)游者個(ge)別要(yao)求(qiu)處(chu)(chu)(chu)理(li)的(de)(de)(de)基(ji)本(ben)原則； 旅(lv)(lv)(lv)途(tu)生活方面個(ge)別要(yao)求(qiu)的(de)(de)(de)處(chu)(chu)(chu)理(li)；要(yao)求(qiu)自由活動的(de)(de)(de)處(chu)(chu)(chu)理(li)；游客探視親友(you)和(he)(he)(he)親友(you)隨團活動的(de)(de)(de)處(chu)(chu)(chu)理(li)；旅(lv)(lv)(lv)游者在轉遞(di)物品(pin)和(he)(he)(he)信件要(yao)求(qiu)的(de)(de)(de)處(chu)(chu)(chu)理(li)；旅(lv)(lv)(lv)游者中途(tu)退團或延(yan)長旅(lv)(lv)(lv)游期限的(de)(de)(de)處(chu)(chu)(chu)理(li)；常見問題的(de)(de)(de)預(yu)防與(yu)處(chu)(chu)(chu)理(li)；業務事故的(de)(de)(de)預(yu)防與(yu)處(chu)(chu)(chu)理(li)；安全(quan)事故的(de)(de)(de)預(yu)防與(yu)處(chu)(chu)(chu)理(li)；旅(lv)(lv)(lv)行社責任保險(xian)相關知識；交通(tong)知識。

【參考書目】

《旅游學》（第(di)四版），李(li)天元(yuan)主編(bian)，高等教(jiao)育出版社，2019年。

《導游業務》（第三版(ban)），杜煒、張(zhang)建(jian)梅編著，高教出版(ban)社(she)，2018年。

本(ben)站專升(sheng)本(ben)欄(lan)目持續提(ti)供安徽(hui)專升(sheng)本(ben)各招生(sheng)專業(ye)考試大綱供同(tong)(tong)學(xue)參考！幫助(zhu)(zhu)更多同(tong)(tong)學(xue)高效復習，有的放(fang)矢，針對性突(tu)破，如果有專升(sheng)本(ben)相(xiang)關(guan)疑惑或者(zhe)需要(yao)學(xue)習上的幫助(zhu)(zhu)，快(kuai)來(lai)體驗一(yi)對一(yi)幫助(zhu)(zhu)指導吧。